When automatically applying a payment to a charge via the Patron > FT tab, payments are only applied to charges within the same account. The oldest charge(s) are applied first.
Note: Account Priority is only used during a batch transaction—not when automatically applying a payment.
Use the following procedure to apply a payment that has already been entered and posted. To enter a payment and immediately apply it to a charge, use the New Payment with Distribution option.
1. From the Patron menu, select Search for Patron and perform a search for a patron.
2. From the Patron List grid, click a row to select a patron.
3. Select the FT tab. The Accounts grid displays all accounts associated with the patron. Refer to the Accounts Grid Overview for information about each grid column.
4. To view transactions for an account, check the check box next to the desired account. Multiple accounts can be selected. Alternatively, click the header row check box to view transaction details for all accounts.
5. If necessary, use the Filter Options to search for financial transactions.
6. Click Auto Apply next to the desired charge transaction. A message will be displayed indicating $##.## applied from $##.##.
Alternatively, Click the View Transaction next to the desired charge transaction.
Click the Apply drop-down menu, and select Automatic. A message will be displayed indicating $##.## applied from $##.##.
After a payment is applied, separate Transfer In and Transfer Out transactions are created and added to the Financial Transactions grid. Transaction Links will also be created for each transaction in the Automatic Apply process.