By default, all Message Templates are displayed. Use the following options to filter the Message Templates grid:
• In any column with a search filter field, enter a value and click the filter menu to select a parameter.
• For columns with drop-down menu filters, select an option from the menu.
• Each time a column is filtered, the Message Templates grid will be automatically updated.
• To add or remove grid columns, right-click the column heading, and select the Columns option. Check any columns to add them to the grid, or uncheck any columns to remove them from the grid.
• To add all columns to the grid, select Add All. To remove all columns from the grid, click Remove All.
• To restore the default columns, click Restore Default.
• The Message Templates grid will only be filtered by columns that are visible.
• To sort a column, click the column heading to sort the data in descending order.
• Clicking the column heading again will sort the data in ascending order.
• Clicking the column a third time will remove the sorting configuration.
• Removing the column and adding it again will restore the column sorting to its default, non-sorted state.
After configuring search filters for the Message Templates grid, a set of filters can be saved. Only one set of filters can be saved at one time. Saving a search filter will overwrite the previously saved filter.
To save a search filter, click Filter Options and select Save Filter.
Note: Saved search filters are per ResCenter user. Saving a search filter does not save column sorting. Column sorting is retained across session per ResCenter user.
A saved search filter can be loaded to filter the Message Templates grid.
The load button loads the previously saved filter. When the filter is loaded, only filters for the columns that are currently displayed will be loaded. Loading a filter does not overwrite the saved filter.
To load a search filter, click Filter Options and select Load Filter.
Note: Loading a search filter does not alter column sorting. Column sorting is retained across session per ResCenter user.