Below are the rules associated with the transactions reversal:
•Only transactions with an empty Void Status can be reversed.
•Transactions printed on a receipt can be reversed.
•Transactions that have a non-empty Statement Date cannot be reversed.
•A Transfer-In transaction cannot be reversed if it is applied to at least one Transfer-Out transaction within the same account.
•If a Transfer-In transaction is reversed, then the corresponding Transfer-Out transaction from a source account will also be reversed.
•If a Transfer-Out transaction is reversed, then the corresponding Transfer-In transaction from a destination account will also be reversed.
•When a partially- or fully-applied transaction is reversed, then the Application Void process is initiated:
o The transaction’s Amount Applied is set to 0 (zero).
o The transactions Applied check box is unchecked.
o Any transactions associated with this transaction are set to Void.
o For each of those transactions, the Amount Applied will be reduced by this transaction’s Amount value, and the transaction’s status will no longer be Applied.
•Credit Memo or Debit Memo transactions will be created in the original account to balance the reverse. Those transactions will be applied to the original transactions with a Void Status of Reversal.
•The Void Status of reversed transactions is Voided.
•The Transfer Transaction ID and Payment Transaction ID information will be recorded in the reversal transaction from the original transactions. This information may be helpful for tracking payment reversals.